{"id":1182,"date":"2025-06-26T11:30:00","date_gmt":"2025-06-26T11:30:00","guid":{"rendered":"http:\/\/buywyo.com\/?p=1182"},"modified":"2025-06-30T11:30:36","modified_gmt":"2025-06-30T11:30:36","slug":"the-16-best-totally-free-online-survey-makers-tools-services","status":"publish","type":"post","link":"http:\/\/buywyo.com\/index.php\/2025\/06\/26\/the-16-best-totally-free-online-survey-makers-tools-services\/","title":{"rendered":"The 16 Best Totally Free Online Survey Makers, Tools & Services"},"content":{"rendered":"
Surveys are one of the best ways to gather customer feedback. But I can tell you from experience that crafting a survey from scratch can be a pain. That\u2019s why I set out to find the best free survey maker by testing 16 feature-rich, zero-cost options.<\/p>\n
With the right free survey tool, you can produce high-quality surveys with beautiful formatting and a rich variety of question types. Read on to discover my top picks for easy-to-use, free survey makers that generate actionable insights for your brand. Table of Contents<\/strong><\/p>\n <\/a> <\/p>\n In my opinion, there\u2019s no such thing as the perfect<\/em> survey tool. It comes down to personal preference, goals, and how you want it to integrate with your workflows. When I needed to create a sign-up form for my band\u2019s street team<\/a>, I turned to Google Forms because I only needed to collect email addresses and the answers to a few basic questions. It made sense since I already used Gmail for the business.<\/p>\n A good survey maker is one that meets your needs. So, check out this article, take a couple of tools for a spin, and you\u2019ll find the best free survey maker for your team in no time.<\/p>\n <\/a> <\/p>\n I evaluated this collection of free survey tools based on various criteria and features. Given my background as a former HubSpot support rep, I have high expectations for free software. Any free survey tool that I consider \u201cthe best\u201d needs to be intuitive, attractive, and not lacking in any features like question types or templates<\/a>.<\/p>\n If a tool says it\u2019s free, I expect it to remain that way. The last thing I want is a \u201cfree\u201d survey tool that asks me to upgrade to publish my survey.<\/p>\n The free survey makers on my list are free through and through, so don\u2019t worry about hidden charges or crucial features locked behind paywalls.<\/p>\n Pro tip<\/strong>: Be thorough when evaluating the limitations of free plans. You might see a platform offering unlimited survey questions, but I\u2019ve seen some sneaky limitations on exports, responses, and integrations. Be sure to verify all the features you need before committing.<\/p>\n The last thing I want to deal with is a glitchy interface that\u2019s a pain to deal with. More importantly, I don\u2019t want it to be a royal pain for clients or research participants to use. Getting the best data relies heavily on making it easy for respondents to respond. With that in mind, I focused on questions like:<\/p>\n Pro tip<\/strong>: Remember to test your tool\u2019s UX from the customer\u2019s perspective. Fill out some sample surveys to ensure that it is easy for respondents to use and free of frustrations.<\/p>\n I value software’s aesthetics. If a free survey maker looks and feels pleasant, I\u2019m more likely to use it and get value from it. In today\u2019s software landscape, there is no excuse for ugly or poorly designed tools. The free survey makers on this list look as good as they function.<\/p>\n Pro tip<\/strong>: Choose a tool that lets you customize the colors and fonts of your surveys to match your brand\u2019s style. This small touch makes your surveys feel clean and professional.<\/p>\n In my opinion, pre-made templates are an essential feature of a good survey design tool. They allow me to get started quickly and customize an already field-tested template instead of worrying about building a survey from scratch.<\/p>\n Pro tip<\/strong>: A Net Promoter Score (NPS) survey<\/a> is essential for measuring customer satisfaction and loyalty, and I expect any free survey maker to include an NPS template out of the box.<\/p>\n Every software on the market is hopping on the AI hype train in one way or another. Free survey makers are no exception, but I don\u2019t think it\u2019s hype. AI can be super helpful in brainstorming survey questions that support your goals.<\/p>\n Not every free survey maker I included on this list has AI survey creation features, but some do, and I think it\u2019s a valuable feature that can save time and help you uncover new questions and perspectives that you may not have thought to explore otherwise.<\/p>\n Pro tip<\/strong>: Use AI to generate intelligent follow-up questions based on initial responses.<\/p>\n Free survey makers should allow multiple question types, such as:<\/p>\n And much more.<\/p>\n Free survey makers that allow a variety of questions make it easier to get the data you want by asking the right questions.<\/p>\n In addition, I love when free tools include skip logic and branching<\/a> so you can intelligently send respondents to different survey questions based on their responses.<\/p>\n <\/a> <\/p>\n HubSpot\u2019s Form Builder is available as part of its free CRM. With this tool, you can create surveys that automatically transfer customer data directly into your CRM<\/a>.<\/p>\n You can customize form questions using the drag-and-drop editor and choose from over a dozen question types. After the form is submitted, the survey can trigger notification emails that either follow up with customers or alert your team to new leads. You can either integrate the form into your site or snag a link to send to your audience.<\/p>\n HubSpot\u2019s free form builder also provides:<\/p>\n I love the versatility of HubSpot\u2019s form builder and the fact that you can use it for a variety of goals that include:<\/p>\n The other huge highlight for me is that you get access to many robust features without upgrading to the paid plans. If you decide to use the marketing hub, you can get some additional personalization features and automation. However, the platform on its own is enough for most survey needs.<\/p>\n <\/p>\n Though HubSpot\u2019s Free Form Builder is already powerful, more advanced versions that include additional customization options and automation are available through HubSpot\u2019s paid Marketing Hub plans. Keep in mind that all paid Marketing Hub plans have the same advanced survey features.<\/p>\n Pricing:<\/strong><\/p>\n Source<\/em><\/a><\/p>\n SurveyMonkey is a good option for smaller businesses with fewer clients, as the free version only allows each survey to include 10 questions and collect 25 responses. I found it simple and intuitive to create surveys using this tool, and I liked how I could quickly share them via link or embed them into my website with an easy-to-access embed code.<\/p>\n Despite the limitations on the number of questions and responses, SurveyMonkey allows your team to create unlimited surveys.<\/p>\n SurveyMonkey features a library of hundreds of high-quality templates, including NPS surveys, customer service feedback surveys, employee engagement surveys, and more.<\/p>\n Having used SurveyMonkey many times, I can personally attest to its easy-to-use interface and intuitive workflows. In addition, the platform\u2019s widespread recognition makes it a good choice for building trust with respondents unfamiliar with your organization.<\/p>\n SurveyMonkey\u2019s Genius AI is really cool.<\/p>\n Source<\/em><\/a><\/p>\n It helps you build professional surveys in minutes. All you have to do is describe the goal of your survey and the type of feedback you desire, and SurveyMonkey\u2019s AI will generate a unique survey explicitly crafted to your needs. Here\u2019s an example of a prompt you might enter:<\/p>\n I want to get customer feedback and a testimonial based on their experience with our company. First, we\u2019ll include some open-ended high-level questions about the experience. Then, if they say \u201cYes\u201d to a question about being willing to provide a review, we\u2019ll provide a series of prompts they can use to write one and links where they can post the review. If they say no, we\u2019ll thank them for their time.<\/em><\/p>\n I really liked the AI feature \u2014 even though it didn\u2019t quite structure the logic the way I would have, it was easy to dive in and adjust it. (Since I\u2019m still on a free trial, I had access to conditional logic. However, that\u2019s a feature not typically included in the always-free \u201cBasic\u201d plan.) I also love that SurveyMonkey AI features sentiment analysis, which instantly analyzes the overall sentiment of feedback from your customers.<\/p>\n In addition to its free basic plan, SurveyMonkey offers various paid plans for individuals and teams. Individual plans offer unlimited questions per survey, increased survey responses, data exports, customization, and more.<\/p>\n Team plans offer similar features as the Individual plans but with added collaboration features like survey sharing with controlled access, shared asset libraries, and integration with collaboration apps like Slack.<\/p>\n Pricing<\/a><\/strong>:<\/p>\n Individual Plans<\/strong><\/p>\n Team Plans<\/strong><\/p>\n Source<\/em><\/a><\/p>\n ProProfs Survey Maker offers a free plan that lets you create unlimited surveys. However, the catch is that you are capped at 50 monthly responses. If you have a small business and are only looking to run some small surveys here and there, these limitations shouldn\u2019t be an issue.<\/p>\n ProProfs comes with over 100 ready-to-use templates and supports every question type you could ever need (multiple-choice, Likert scale, open-ended, etc.). In addition, ProProfs has advanced logic and branching features to dynamically serve different questions based on respondents\u2019 previous answers.<\/p>\n To top it all off, ProProfs integrates with popular apps and offers advanced reporting features at the free tier.<\/p>\n Here\u2019s a round-up of the features you have access to with ProProfs\u2019 free plan:<\/p>\n I love that ProProfs\u2019 free plan has virtually every feature found in premium plans. The catch is that you only have 50 responses. If you are running small surveys, then that\u2019s perfect. Otherwise, you\u2019ll likely need to upgrade at some point in the future.<\/p>\n However, if you\u2019re looking for an always-free plan with higher\/no limits, then I suggest continuing your search.<\/p>\n To get more than 50 responses, you\u2019ll need to sign up for one of ProProfs\u2019 paid plans. I like that every ProProfs plan is all-inclusive, and you don\u2019t need to pay extra for multiple users. Each plan features unlimited responses.<\/p>\n Pricing<\/a><\/strong>:<\/strong><\/p>\n Source<\/em><\/a><\/p>\n While I hadn\u2019t personally used the backend of JotForm Survey Maker before writing this, I\u2019ve certainly taken surveys created with JotForm, and the experience has been pleasant overall.<\/p>\n The free survey maker plan is reasonably robust and allows you to easily create, distribute, and analyze your surveys. You can drag and drop questions into your desired format, and the platform supports a wide range of question types, including multiple-choice, drop-down, slider, open-ended, and more.<\/p>\n Jotform surveys are customizable with branding elements such as logos and colors (at paid tiers) and include conditional logic and form calculations, meaning every survey can be unique to the person taking it.<\/p>\n It also provides robust data analysis tools that present results in real-time with graphs and dashboards. The integration and template libraries are extensive, and powerful automation features are available.<\/p>\n When I tried Jotform, I loved that it showed me some of the most popular templates right off the bat and allowed me to search for others or start from scratch.<\/p>\n Source<\/em><\/a><\/p>\n My favorite two features of the free plan are perfect for freelancers and small businesses starting out who need a contracting and payment solution:<\/p>\n However, I was blown away by how simple it was to create a form, customize the design and layout, and share it. This will be at the top of my list the next time I look for a new free survey maker.<\/p>\n Lastly, I liked that because JotForm is a subscription, you can upgrade or downgrade whenever you like. If you need more forms or responses, you can increase your subscription to handle and adjust the surge afterward.<\/p>\n The free starter plan offers all features, excluding HIPAA-friendly surveys.<\/p>\n Consider a paid plan if you need to collect more responses or send out more surveys. Jotform offers a 50% discount for educational organizations and nonprofits, and annual plans can also save you up to 20%.<\/p>\n Pricing<\/a><\/strong>:<\/strong><\/p>\n Source<\/em><\/a><\/p>\n Delighted is an easy-to-use yet surprisingly robust survey solution. I tested out the free survey maker and was very impressed with the clean UI and intuitive workflow. I created an NPS survey with the click of a button and deployed it via link within seconds.<\/p>\n Delighted is a Qualtrics company, which means that as your company grows, you can migrate seamlessly to a full-stack enterprise experience management solution.<\/p>\n The free plan allows you to:<\/p>\n I liked the AI-powered question recommendation engine, which analyzes the previous questions in your survey and offers follow-up options. Just for fun, I made a little survey about pizza, and here are some of the AI-recommended questions it suggested to me:<\/p>\n Delighted is an attractive and easy-to-use free survey maker. Unfortunately, with a cap of 25 survey responses per month, it is unlikely to be a long-term solution if you expect to grow your survey responses. If I were surveying a one-off project, I would consider Delighted for its ease of use and attractive, powerful surveys.<\/p>\n Delighted offers several paid plans with additional features and higher response limits. In my opinion, even at the paid tiers, Delighted is still a bit stingy with their response limits. For example, the Starter plan is limited to 50, a limit that other options on this list offer for free.<\/p>\n The Premium plan is capped at 500 responses per month, which seems low for enterprises looking to survey a large customer base. Delighted\u2019s lack of generosity in limiting responses, however, is counterbalanced by the quality of its software.<\/p>\n Pricing<\/a><\/strong>:<\/strong><\/p>\n<\/a><\/p>\n
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What makes a good survey maker?<\/strong><\/h2>\n
How I Chose the Best Free Survey Tools<\/strong><\/h2>\n
Free Plan Features<\/strong><\/h3>\n
UX and Ease of Use<\/strong><\/h3>\n
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Tool Design<\/strong><\/h3>\n
Available Templates<\/strong><\/h3>\n
AI Survey Creation<\/strong><\/h3>\n
Question Types and Logic<\/strong><\/h3>\n
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1. <\/strong>HubSpot Free Online Form Builder<\/a><\/strong><\/h3>\n
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Features and Compatibilities<\/strong><\/h4>\n
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What I Like<\/strong><\/h4>\n
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Paid Plans<\/strong><\/h4>\n
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2. <\/strong>SurveyMonkey<\/a><\/strong><\/h3>\n
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Features and Compatibilities<\/strong><\/h4>\n
What I Like<\/strong><\/h4>\n
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Paid Plans<\/strong><\/h4>\n
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3. <\/strong>ProProfs Survey Maker<\/a><\/strong><\/h3>\n
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4. <\/strong>Jotform Survey Maker<\/a><\/strong><\/h3>\n
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Features and Compatibilities<\/strong><\/h4>\n
What I Like<\/strong><\/h4>\n
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Paid Plans<\/strong><\/h4>\n
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5. <\/strong>Delighted<\/a><\/strong><\/h3>\n
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Features and Compatibilities<\/strong><\/h4>\n
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What I Like<\/strong><\/h4>\n
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Paid Plans<\/strong><\/h4>\n
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6. <\/strong>Survicate<\/a><\/strong><\/h3>\n
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