{"id":4153,"date":"2026-01-09T16:23:03","date_gmt":"2026-01-09T17:23:03","guid":{"rendered":"http:\/\/buywyo.com\/?p=4153"},"modified":"2026-01-12T11:27:29","modified_gmt":"2026-01-12T11:27:29","slug":"why-ai-customer-service-fails-humans-a-real-experience-with-automation-empathy-and-technology","status":"publish","type":"post","link":"http:\/\/buywyo.com\/index.php\/2026\/01\/09\/why-ai-customer-service-fails-humans-a-real-experience-with-automation-empathy-and-technology\/","title":{"rendered":"Why AI Customer Service Fails Humans: A Real Experience With Automation, Empathy, and Technology"},"content":{"rendered":"<div class=\"hs-featured-image-wrapper\">\n <a href=\"https:\/\/www.thesalesblog.com\/blog\/why-ai-customer-service-fails\" title=\"\" class=\"hs-featured-image-link\"> <img src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"Why AI Customer Service Fails Humans: A Real Experience With Automation, Empathy, and Technology\" class=\"hs-featured-image lazyload\" style=\"width:auto !important;max-width:50%;float:left;margin:0 15px 15px 0\" data-src=\"http:\/\/buywyo.com\/wp-content\/uploads\/2026\/01\/ai-customer-service-fails.jpg\"> <\/a>\n<\/div>\n<p><span>When companies replace people with machines, the customer experience usually breaks first.<\/span><\/p>\n<p><img loading=\"lazy\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"\" width=\"1\" height=\"1\" style=\"min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important\" class=\"lazyload\" data-src=\"https:\/\/track.hubspot.com\/__ptq.gif?a=2922376&amp;k=14&amp;r=https%3A%2F%2Fwww.thesalesblog.com%2Fblog%2Fwhy-ai-customer-service-fails&amp;bu=https%253A%252F%252Fwww.thesalesblog.com%252Fblog&amp;bvt=rss\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When companies replace people with machines, the customer experience usually breaks first.<\/p>\n","protected":false},"author":1,"featured_media":4155,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[9],"tags":[],"_links":{"self":[{"href":"http:\/\/buywyo.com\/index.php\/wp-json\/wp\/v2\/posts\/4153"}],"collection":[{"href":"http:\/\/buywyo.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/buywyo.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/buywyo.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/buywyo.com\/index.php\/wp-json\/wp\/v2\/comments?post=4153"}],"version-history":[{"count":2,"href":"http:\/\/buywyo.com\/index.php\/wp-json\/wp\/v2\/posts\/4153\/revisions"}],"predecessor-version":[{"id":4156,"href":"http:\/\/buywyo.com\/index.php\/wp-json\/wp\/v2\/posts\/4153\/revisions\/4156"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/buywyo.com\/index.php\/wp-json\/wp\/v2\/media\/4155"}],"wp:attachment":[{"href":"http:\/\/buywyo.com\/index.php\/wp-json\/wp\/v2\/media?parent=4153"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/buywyo.com\/index.php\/wp-json\/wp\/v2\/categories?post=4153"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/buywyo.com\/index.php\/wp-json\/wp\/v2\/tags?post=4153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}